Terms of Use
VERSION: 250714-01
Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the https://www.sgbio.com website (the "Service") operated by Safeguard Biosystems Inc. ("us", "we", or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
1. Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
2. Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Safeguard Biosystems Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of both Canada and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Safeguard Biosystems Inc.
3. Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Safeguard Biosystems Inc.
Safeguard Biosystems Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Safeguard Biosystems Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
4. Limitation Of Liability
In no event shall Safeguard Biosystems Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
5. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
6. Governing Law
These Terms shall be governed and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.
7. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
8. Contact Us
If you have any questions about these Terms, please contact us:
Safeguard Biosystems Incorporated
349 St. Clair Avenue West • Suite 111Toronto • Ontario • M5P 1N3 • Canada
+1-416-452-6944
Privacy Policy
VERSION: 250714-01
This Privacy Policy outlines how Safeguard Biosystems Inc. ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://www.sgbio.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Safeguard Biosystems Inc.
1. Information We Collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.
We may also collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use "cookies" to enhance the User experience. A User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. We will not use cookies to collect personal information without your consent, where required by law.
2. How We Use Collected Information
Safeguard Biosystems Inc. may collect and use Users' personal information for the following purposes:
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site: We may use feedback you provide to improve our products and services.
To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
3. How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
4. Data Retention
We will not keep personal information for longer than is necessary for the purposes for which it may be lawfully used.
5. Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Safeguard Biosystems Incorporated
349 St. Clair Avenue West • Suite 111Toronto • Ontario • M5P 1N3 • Canada
+1-416-452-6944
Region-Specific Privacy Provisions
A. For Residents of Canada
Your rights are governed by the Personal Information Protection and Electronic Documents Act (PIPEDA).
Your Rights: You have the right to access your personal information and request corrections. You may also withdraw your consent for the collection, use, and disclosure of your personal information.
CASL Compliance: We will only send you commercial electronic messages (CEMs) with your express or implied consent. You can unsubscribe at any time.
B. For Residents of California (USA)
This section supplements the information contained in our Privacy Policy and applies solely to visitors, users, and others who reside in the State of California. We adopt this notice to comply with the California Online Privacy Protection Act (CalOPPA) and the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).
Your Rights Under the CCPA/CPRA:
Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
Right to Delete: You have the right to request the deletion of your personal information collected or maintained by us, subject to certain exceptions.
Right to Opt-Out of Sale/Sharing: You have the right to direct us not to sell your personal information. We provide a "Do Not Sell or Share My Personal Information" link on our homepage for this purpose.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to direct us to limit the use and disclosure of your sensitive personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
"Do Not Track" Signals: CalOPPA requires us to disclose how we respond to "Do Not Track" signals. At this time, our Site does not respond to Do Not Track signals.
How to Exercise Your Rights: To exercise the rights described above, please submit a verifiable consumer request to us by contacting us at dairyguard@sgbio.com.
C. For Residents of the European Union (EU) and the United Kingdom (UK)
This section applies to individuals in the European Economic Area (EEA) and the United Kingdom. Your rights are governed by the General Data Protection Regulation (GDPR) and the UK General Data Protection Regulation (UK GDPR).
Lawful Basis for Processing: We will only process your personal data when we have a lawful basis to do so, such as with your consent, for the performance of a contract, to comply with a legal obligation, or for our legitimate interests.
Your Rights Under GDPR/UK GDPR:
Right to Access: You have the right to obtain a copy of your personal data.
Right to Rectification: You have the right to have inaccurate personal data corrected.
Right to Erasure ("Right to be Forgotten"): You have the right to have your personal data erased.
Right to Restrict Processing: You have the right to restrict the processing of your personal data.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data.
Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing.
Data Transfers: If we transfer your personal data outside of the EEA or the UK, we will ensure that appropriate safeguards are in place to protect your data.
Contacting the Supervisory Authority: You have the right to lodge a complaint with a supervisory authority.
D. For Residents of New Zealand
This section applies to individuals in New Zealand. Your rights are governed by the Privacy Act 2020 and its 13 Information Privacy Principles.
Our Commitments under the Privacy Act 2020:
Purpose of Collection (Principle 1): We will only collect personal information for a lawful purpose connected with our functions and activities, and only when necessary for that purpose.
Source of Information (Principle 2): We will collect personal information directly from you unless an exception applies.
Collection of Information (Principle 3): We will inform you that we are collecting your information, the purpose of collection, who will receive it, and your rights of access and correction.
Manner of Collection (Principle 4): We will collect personal information by lawful, fair, and reasonable means.
Storage and Security (Principle 5): We will ensure there are reasonable safeguards in place to protect your personal information.
Access (Principle 6) & Correction (Principle 7): You have the right to access and request correction of your personal information.
Accuracy (Principle 8): We will take reasonable steps to ensure your information is accurate before using it.
Retention (Principle 9): We will not keep your personal information for longer than necessary.
Use (Principle 10) & Disclosure (Principle 11): We will only use or disclose your information for the purposes for which it was collected, unless an exception applies.
Disclosure outside New Zealand (Principle 12): We will only disclose your information to an agency outside of New Zealand if the receiving agency is subject to comparable privacy safeguards.
Unique Identifiers (Principle 13): We will only assign unique identifiers where necessary and will not require you to disclose a unique identifier assigned by another agency.
6. Changes to This Privacy Policy
Safeguard Biosystems Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
7. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
8. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, or if you wish to exercise any of your rights, please contact us at: